Integrated Smart Counter System - Core Application Product Family

Product Description

DCITS’s Sm@rtTeller X Integrated Smart Counter System, developed based on the ModelBank 5.0 framework, is designed to provide users with human-machine interaction and business scenario capabilities, using a component-based design to meet the flexible service requirements in future financial scenarios.

Product Features

• Fully independent intellectual property rights, adopting distributed architecture, with microservices-based application;

• Focusing on the “customer journey” perspective, enabling the clients to optimize and integrate their business process, and providing them with a “wizard” operation based on their business scenarios;

• Following the “customer-centric” approach, integrating all kinds of resources such as digital channels, online banking and self-service equipment in bank outlets, and achieving collaboration of online and offline services;

• Breaking the time and place constraints, enabling cross-device, cross-terminal and cross-channel display and processing, and extending the service capacity of traditional channels;

• Improving the automation of business processing and handling, and enabling intelligent interaction.

Product value

High efficiency

High efficiency, convenience, comprehensive service functions, and favorable user experience;

Flexible response

Flexible response to clients’ special business requirements, satisfying the business philosophy of different types of banks;

Covering all types

Covering all types of commercial banks, including more than 60 banks, such as China Construction Bank, Bank of China, Bank of Tianjin, Bank of Chongqing, Bank of Guangzhou, Jinshang Bank, Bank of Qinghai, Bank of Lanzhou, Zhongyuan Bank, and Macau Well Link Bank.

Use Cases